Remote Support

Reducing costs whilst increasing productivity is a priority for any business looking to grow. When it comes to reducing the cost of your IT functions, care needs to be taken. If you are a small business, you may not be able to justify paying for a full-time IT support technician.

This is where the DataSys remote support service can be vital. We offer remote technical support in the West Midlands and across England that is second to none and which you can call on, whether you have a server down or network down. In our experience, most IT problems can be resolved over a remote connection quickly without anybody needing to physically touch the hardware.

Remote support services that work for you

Our remote support services are tailored to your company needs. Whether you need us on standby 24/7 or during normal business hours, our technical staff are here to help you with the day to day issues and the unexpected issues that can cause the greatest impact. One call to our team will initiate a secure encrypted connection between the affected workstation or server and one of our experts. We will then work quickly to establish the root cause of the issue and to identify the best solution to resolve the issue

We keep on top of the latest technology trends including email hosting, cloud data backup and application server management. We can also assist with hardware supply and any other technical support services you may require. DataSys are constantly evolving so that we can provide the best service to our customers and help them to stay competitive and productive. Speak to us today to find out more about our remote support services and the cost savings they can bring you.